What is the primary purpose of the Agent Handler in ePO?

• A. Routing agent communications to the server
• B. Ensuring agents receive pushes
• C. Logging agent activity locally
• D. Managing firewall rules for agents

Answer: (B)

The Agent Handler acts as an intermediary between the ePO server and the managed agents, with its main role being to ensure that push content and tasking from the server actually gets delivered to the endpoints. In large deployments or networks with constraints, the Handler buffers and routes updates, policies, and commands, improving reliability and delivery speed for pushes to agents. While routing communications is part of its function, the key value is enabling reliable push delivery to agents, rather than local logging or firewall rule management.