Which statement best describes the Agent Handler's primary function?

• A. Logging agent activity
• B. Ensuring agents receive pushes
• C. Managing user accounts
• D. Handling software updates

Answer: (B)

The Agent Handler is the broker between the ePO server and the endpoint agents, and its primary job is to ensure that pushes from the server—policies, tasks, and content—are delivered to the agents. It manages the delivery path, can queue content, and helps reach agents that are offline or behind firewalls by routing pushes to the correct agents. While logging activity and distributing updates can occur, those are not its central purpose. Admin tasks like managing user accounts are handled by other components.